Should you experience technical issues during installation or use of our plugins, we're happy to assist you in resolving those issues. Since our plugins have been extensively tested with all DAWs and systems listed on the product pages, and since you can test all of our plugins before making a purchase, technical issues don't qualify for a refund outside of the scope mentioned above.
If you would like to claim a refund, please send an email to support@mixingnightaudio.com, stating:
- Your account email
- The order number related to the refund claim
Should your order qualify for a refund under the aforementioned terms, we will process your claim within 48 hours. The respective amount will be refunded to the same payment option you used when making the purchase. Please keep in mind that, depending on your payment method, funds can take several business days to arrive in your account.